How Recipe Finder transformed through real user feedback

Status

Launched in Q4 2023

Company

The Washington Post

My role

Strategy, Research, Design

What is Recipe Finder

The Washington Post rebuilt its recipe platform with a modern, user-focused design. With 10,000+ recipes, it now offers a seamless, intuitive experience for browsing, planning, and cooking.

Challenges I worked through

Users struggled to find, save, and cook recipes due to fragmented platforms, outdated search tools, and a lack of community features for engagement.

How I turned problems into solutions

I interviewed subscribers of major cooking platforms to understand what truly mattered to them and uncover their pain points. These insights shaped our ideas and aligned the team around solutions that made a meaningful difference.

My design process

I used the Discover, Ideate, Design, Validate, and Launch framework while hand-picking the best methods for each phase to benefit both users and the business.

Research

Research

Opportunity map:
I organized the user interview feedback into habit loop stages including cue, reaction, evaluation, action and reflection, and used these insights to ideate and prioritize key features.

Feature Comparison Chart:

Analyzed features across five major recipe platforms to pinpoint improvement areas for The Post and spot trends.

Stakeholder workshop:
Involving partners early in the process through facilitated workshops, was a key milestone in my design approach.

The final design

The final design

  • Provided users with tools to search, save, organize, and connect within one unified recipe platform to create a seamless experience.


  • Fostered community engagement by enhancing user recipe rating and commenting features.


  • Upgraded search tools with filtering and sorting, enabling users to find desired recipes fast.

  • Attracted new subscribers by blending hard news with soft content like recipes.

Proven Impact:

What we achieved together

5x

increase in CTR

5x

increase in CTR

53%

increase in evergreen

content traffic

53%

increase in evergreen

content traffic

50%

increase in subscription

conversions

50%

increase in subscription

conversions

86%

increase in SEO raking

86%

increase in SEO raking

People love the new Recipe Finder

  • This is great!! The recipes look fabulous, and I so appreciate being able to access them without a separate recipe subscription.


    from my window

  • Thank you so much for such a nice, well-rounded recipe site that is included. 


    Homicidal Muffin

  • SO MANY gorgeous recipes and choices! I love that the comments section is back. Yes, it was all a long time coming, but so worth it. 


    Astoi auio

  • This is great!! The recipes look fabulous, and I so appreciate being able to access them without a separate recipe subscription.


    from my window

  • Thank you so much for such a nice, well-rounded recipe site that is included. 


    Homicidal Muffin

  • SO MANY gorgeous recipes and choices! I love that the comments section is back. Yes, it was all a long time coming, but so worth it. 


    Astoi auio

Lesson learned

  • When it comes to cooking, users want an experience that feels effortless. Focusing on features that genuinely supported their daily routines helped drive meaningful engagement and lasting usage.

  • Community matters. Features like ratings and comments made users feel connected and encouraged them to return.

  • Search experience isn’t just about showing results—it’s about giving users relevance and control. Adding better filters and sorting made discovery faster and more satisfying.

How Recipe Finder made cooking more delightful for readers

Status

Launched in Q4 2023

Company

The Washington Post

Services

Strategy, Research, Design

🎨 Open to work!

Excited for new opportunities. Feel free to reach out to learn more about my design process and approach.